How a Jaipur hospital saved ₹2.4 Cr annually through pharmacy automation

The Background

The client is a 250-bed multi-speciality hospital in Jaipur, Rajasthan, with 12 departments including cardiology, orthopedics, oncology, and general surgery. The hospital pharmacy manages over 8,000 medicine SKUs and serves both inpatient wards and outpatient dispensaries.

The Challenge

Ward nurses raised medicine requisitions on paper slips, which were manually processed by the pharmacy. Without expiry tracking, First-Expired-First-Out (FEFO) dispensing was impossible. Expired medicines worth ₹8-10 lakhs were written off every quarter. Over-ordering by wards inflated pharmacy budgets by 25%.

The Solution

C36Space's inventory module was customized for hospital pharmacy management. Ward nurses now raise digital requisitions from tablets. The pharmacy system automatically prioritizes dispensing from the nearest-expiry batch (FEFO). Reorder levels trigger automatic purchase orders to approved suppliers.

The Results

Expired medicine write-offs dropped from ₹8-10 lakhs per quarter to under ₹50,000. Ward over-ordering was eliminated through consumption-based auto-limits. Total pharmacy cost savings amounted to ₹2.4 Cr in the first year. The procurement team now manages vendors through automated tender workflows.

"We went from writing off lakhs of expired medicines to near-zero wastage. The FEFO dispensing alone paid for the entire system within months."

Implementation Timeline