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Customer Intelligence · Marketing

Gather actionable customer insights, employee feedback, and live assessments

Make data-backed business decisions. Create engaging surveys, employee engagement assessments, or customer satisfaction (CSAT/NPS) questionnaires with conditional branching logic.

User 1 User 2 User 3
4,800+ companies run on C36Space
Surveys & Feedback
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Response Speed

< 15ms Latency

✓

Sync Status

100% Native Real-Time

Zero-Silo Architecture

Seamlessly Interconnected with All C36Space Modules

No manual data entry, no fragile third-party webhooks. Every record in Surveys & Feedback connects natively across your entire business stack.

Helpdesk Support

Live Sync

Automatically send customer satisfaction feedback surveys upon ticket closure.

HR & Performance Reviews

Live Sync

Conduct confidential employee engagement and 360-degree peer feedback reviews.

CRM Contact Profiles

Live Sync

Survey responses attach directly to customer contact profiles for deeper context.

Events & Conferences

Live Sync

Run live audience polling and gather session ratings from conference attendees.

Integrated Capabilities

Everything your team needs, unified in Surveys & Feedback

Make data-backed business decisions. Create engaging surveys, employee engagement assessments, or customer satisfaction (CSAT/NPS) questionnaires with conditional branching logic.

DB
API
PAY
C.
CRM
ERP
POS

Native Ecosystem Data Synchronization

Every action in Surveys & Feedback updates records, statuses, and cross-functional operations across the entire suite with zero manual bridging.

Explore 35+ interconnected apps →
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🤖
📩

Automations that run 24/7

Trigger event handlers, multi-level validation gates, and notification alerts seamlessly across Surveys & Feedback.

View automation engine →
Performance Metric Active
4.5x

Live Telemetry

Higher survey completion rates with responsive UI

#Conditional-Branching-Logic #NPS-&-CSAT-Calculations #Timed-Assessment-Mode #Real-Time-Visual-Analytics
#RBAC-Security #Instant-Audit #surveys #API-Ready

Universal Command ⌘K

Search across records, workflows, and logs in milliseconds.

< 85ms
Global Response Time

Enterprise Cloud Engine

Hosted in resilient cloud availability zones with automated snapshots.

Deep Capabilities

Engineered for High-Precision Operations

Explore the specialized tools built directly into Surveys & Feedback.

01

Drag & Drop Question Builder

Support for radio buttons, checkboxes, rating stars, matrix grids, and file uploads.

Native Module Feature →
02

Conditional Skip Logic

Show or hide follow-up questions dynamically based on the respondent’s previous answers.

Native Module Feature →
03

Live Assessment & Certification

Set time limits, randomized question pools, and automated scoring with passing grades.

Native Module Feature →
04

Automated NPS & CSAT Dashboards

Measure Net Promoter Scores with automated breakdown of Promoters, Passives, and Detractors.

Native Module Feature →

Modern User Experience

Intuitive interface your team will love using

Fast keyboard shortcuts, instantaneous search, and clean aesthetics designed for heavy daily use.

https://app.c36space.com/surveys
v19.2
Surveys & Feedback

Operational Flow

End-to-End Automated Pipeline

Transform fragmented tasks into a continuous, frictionless flow with Surveys & Feedback.

1

1. Build Questionnaire

Add multiple-choice, rating matrix, text, and numerical questions with conditional logic.

Phase 1 ✓ Automated
2

2. Distribute & Collect

Share via email, website links, or live interactive presentation mode.

Phase 2 ✓ Automated
3

3. Real-Time Analytics

Analyze response distributions, NPS scores, and export data with one click.

Phase 3 ✓ Automated
4.5x

Higher survey completion rates with responsive UI

0 ms

Cross-Module Sync Latency

100%

Web & Mobile Responsive

256-bit

End-to-End Cloud Encryption

Enterprise Hardened

Mission-Critical Security & Compliance Built-In

Every byte in Surveys & Feedback is encrypted at rest and in transit. Granular Role-Based Access Control (RBAC), multi-tenant isolation, and complete audit logging keep your company data secure.

● Multi-Tenant Isolation
● TLS 1.3 & AES-256
● Automated Daily Backups
Granular Permissions

Define exact record-level access rules, field-level visibility, and manager approval chains per department.

Immutable Audit Trail

Complete version history, event timestamps, and operator logs on every record creation, edit, or approval.

Statutory & Data Compliance

Built-in compliance with data privacy regulations (GDPR, DPDP), strict residency policies, and statutory standards.

99.9% Uptime SLA

Redundant high-availability cloud infrastructure with instant disaster recovery and sub-second query latency.

Common Questions

Frequently Asked Questions

Everything you need to know about getting started with Surveys & Feedback.

Yes, configure completely anonymous submissions or link responses to specific contact records.
Yes, copy the iframe embed snippet or share direct responsive survey URLs.
Get Started Today

Ready to transform your operations with Surveys & Feedback?

Join thousands of growing companies who trust C36Space for clean execution, real-time books, and complete operational visibility.