Convert website visitors into paying customers in real time
Engage prospective buyers the exact moment they land on your website. Answer questions instantly, trigger automated welcome messages, route chats to available agents, and convert conversations into CRM deals.
Response Speed
< 15ms Latency
Sync Status
100% Native Real-Time
Seamlessly Interconnected with All C36Space Modules
No manual data entry, no fragile third-party webhooks. Every record in Live Chat Support connects natively across your entire business stack.
CRM Opportunities
Live SyncConversations turn into CRM deals with complete chat transcript attached to the lead history.
Helpdesk Support
Live SyncTechnical support inquiries convert into prioritized helpdesk tickets for tier-2 resolution.
Website Builder
Live SyncEmbed the lightweight chat widget across all website pages with custom brand styling.
eCommerce Store
Live SyncHelp shoppers at checkout with instant answers on shipping, sizes, and payment options.
Integrated Capabilities
Everything your team needs, unified in Live Chat Support
Engage prospective buyers the exact moment they land on your website. Answer questions instantly, trigger automated welcome messages, route chats to available agents, and convert conversations into CRM deals.
Native Ecosystem Data Synchronization
Every action in Live Chat Support updates records, statuses, and cross-functional operations across the entire suite with zero manual bridging.
Explore 35+ interconnected apps →Automations that run 24/7
Trigger event handlers, multi-level validation gates, and notification alerts seamlessly across Live Chat Support.
View automation engine →Live Telemetry
Higher website lead capture rate
Universal Command ⌘K
Search across records, workflows, and logs in milliseconds.
Enterprise Cloud Engine
Hosted in resilient cloud availability zones with automated snapshots.
Deep Capabilities
Engineered for High-Precision Operations
Explore the specialized tools built directly into Live Chat Support.
Smart Canned Responses
Type quick shortcuts (e.g. :pricing) to insert pre-approved answers and product URLs.
Targeted Proactive Greetings
Trigger personalized popups when visitors spend more than 30 seconds on pricing pages.
Instant CRM Lead Generation
Transform chat transcripts into qualified sales opportunities with full contact history.
Customer Satisfaction (CSAT) Ratings
Allow visitors to rate their chat experience with thumbs up/down and feedback.
Modern User Experience
Intuitive interface your team will love using
Fast keyboard shortcuts, instantaneous search, and clean aesthetics designed for heavy daily use.
Operational Flow
End-to-End Automated Pipeline
Transform fragmented tasks into a continuous, frictionless flow with Live Chat Support.
1. Greet Visitor
Automated greeting message triggers based on visitor country or viewed page.
2. Live Consultation
Agents assist shoppers using fast canned responses and product links.
3. Create CRM Lead
Convert the chat conversation into a CRM lead or helpdesk ticket with one click.
Higher website lead capture rate
Cross-Module Sync Latency
Web & Mobile Responsive
End-to-End Cloud Encryption
Mission-Critical Security & Compliance Built-In
Every byte in Live Chat Support is encrypted at rest and in transit. Granular Role-Based Access Control (RBAC), multi-tenant isolation, and complete audit logging keep your company data secure.
Define exact record-level access rules, field-level visibility, and manager approval chains per department.
Complete version history, event timestamps, and operator logs on every record creation, edit, or approval.
Built-in compliance with data privacy regulations (GDPR, DPDP), strict residency policies, and statutory standards.
Redundant high-availability cloud infrastructure with instant disaster recovery and sub-second query latency.
Common Questions
Frequently Asked Questions
Everything you need to know about getting started with Live Chat Support.
Ready to transform your operations with Live Chat Support?
Join thousands of growing companies who trust C36Space for clean execution, real-time books, and complete operational visibility.